HSJ Webinar in association with Cisco: What should be the digital priorities for integrated care systems?
Now available on demand 

Digital is a core element of the government’s vision for the future of health services in England. As the new integrated care systems (ICSs) roll out, how can they ensure they are addressing the priorities set out this year by Matt Hancock, that is:

  • Digitise the system
  • Connect the system
  • Transform how care is given
  • Build for the future
  • Support the people delivering care

Delivering personalised care in the right setting is essential to the current and future health service, but will only happen if organisations are underpinned by digital infrastructure and solutions to create the right circumstances. Key questions include:

  • What should the digital priorities for ICSs be?
  • How can we improve the focus on using digital to support delivering person-centred and convenient services in the right setting?
  • How can we improve secure connectivity and collaboration between organisations – both at a “people” level and in terms of infrastructure?
  • How can the constituent organisations ensure that digital is at the centre of the ICS delivery model? How can we share practical examples of what is already working – and help leaders flesh out their vision for the future?

This HSJ Webinar, run in association with Cisco, was held on Wednesday 9 June and brought together a small panel of experts to discuss these important issues.

Claire Read, contributor, HSJ

Claire Read is a professional writer and editor who has specialised in healthcare throughout her 20-year career. She has been a regular contributor to HSJ since 2012 and has a particular interest in healthcare digitisation and technology.



Declan Hadley, healthcare development lead for UK and Ireland, Cisco

Prior to joining Cisco in April 2021, Declan worked in the NHS for over thirty years. He started his career as a Psychiatric Nurse, moving quickly into Information Management in the 1990s. In 2001, Declan was appointed as Health Informatics Director at Lancashire Care NHS Foundation Trust, where he led on the development of innovative mobile solutions and new clinical applications to support an agile workforce. More recently, Declan has acted as Programme Director for the North West Coast Connected Health Cities Programme and Digital Associate for the Innovation Agency North West Coast. From 2014, Declan led on the development and delivery of a digital health strategy for Lancashire & South Cumbria Integrated Care System. Declan has a keen interest in consumer-centric technology and the Internet of Things, exploring how they can be used to empower people and enable them to manage aspects of their care whilst living in their own homes.

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Mike Farrar, independent management consultant

Mike Farrar is an independent management consultant working with health and care bodies and leaders in the UK and internationally. He is a former CEO of the NHS Confederation and recently rejoined the NHS to offer free support to King's College Hospital as acting deputy CEO during the Covid crisis and recovery planning phase.

Jas Cartwright, digital innovation strategy, Worcestershire Hospitals Acute Trust

Jas Cartwright is head of digital innovation strategy for Worcestershire Hospitals Acute Trust and digital innovation lead for Herefordshire and Worcestershire ICS. She is also chair of her trust's BAME network.