HSJ Webinar in association with InterSystems: How can technology support the NHS to develop personalised care plans?
Now available on demand

The NHS strives to give everyone care designed around their specific needs and adapted to their circumstances. But for some patients this will need to be formalised and written down in a personalised care plan.

This can include plans for the future – such as what should happen if the patient deteriorates – as well as a current care plan and details of ongoing treatment and self-monitoring.

The NHS Long-Term Plan envisaged personalised care being rolled out to 2.5m people by 2023-24 with 750,000 of those with long-term conditions having a personalised care and support plan to help them manage.

But sharing these plans between the different organisations patients may come into contact with is crucial if these plans are to drive better, more joined-up care and allow patients to have a voice in what happens to them.

This HSJ Webinar, run in association with Intersystems, was held on Wednesday 30 June and will ask:
  • How can technology enable the implementation of personalised care plans across healthcare systems? Which partners need to be engaged in this?  

  • What are the challenges around this for systems which are not particularly digitally mature? How can they be overcome?

  • What are the benefits for both patients and healthcare systems of implementing personalised care plans? How can health systems maximise these benefits and get buy in from both clinicians and patients?

Nick Carding, senior correspondent, HSJ

Nick Carding writes about technology and estates. He joined HSJ in March 2017 but began his journalism career in 2012 when he joined the Newark Advertiser as a sports and news reporter.

Three years later he became health correspondent at the Eastern Daily Press and was shortlisted for Specialist and Young Journalist of the Year at the Regional Press Awards (2017). He was also highly commended in the Mental Health Story of the Year category at the Medical Journalism Awards in 2016.



Anthony Gorman, digital project manager, Lincolnshire CCG

Mr Gorman joined the NHS in 2019 and his has been focused on delivering an electronic care plan across Lincolnshire. A key outcome of this has been enabling individuals to develop and plan their own personalised care and support plans, reflecting what their needs are and what matters to them.

Register to watch on demand

Dr John Payne, Physician executive & clinical safety adviser – Scotland

Dr Payne is a consultant cardiologist who started his training in Edinburgh. After five years research at University College London and the Royal Brompton Hospital, he returned to Edinburgh to complete his cardiology training and took up his consultant post in Glasgow in 2010. He now works with the NHS at the Scottish national advanced heart failure service based at the Golden Jubilee National Hospital.

Dr Payne remains a practising cardiology consultant and patient safety champion, and joined InterSystems as physician executive in 2016.

Elise Hoadley, hospice director, Sue Ryder Leckhampton Court Hospice

Ms Hoadley qualified as a registered nurse in 1982, as a midwife in 1986 and then began her career in specialist palliative care in 1998. On completion of her palliative care degree at Oxford Brookes University she has held clinical and managerial roles in the NHS and within Sue Ryder. She is  the hospice director at Sue Ryder Leckhampton Court Hospice, Cheltenham, a post she has held since 2014. She is committed to leading a service that delivers personalised patient care.